#소비자권리

지유

Have any of you had experiences when canceling a subscription? Signing up often takes just a few clicks, but canceling can mean digging through menu after menu. Starting October 1, New York City put in place a rule that makes canceling a subscription as easy as signing up. If a company breaks the rule, it reportedly has to refund any charges made after the time the consumer first tried to cancel. The article also explains why it matters to record the time of your first cancellation attempt, not just the moment you press the cancel button. Please share in the comments how it went for you when you canceled. #오늘의질문 #구독해지 #소비자권리 news.mrlatte.net/p/nyc-click-to-cancel-…

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news.mrlatte.net뉴욕시 「Click to Cancel」 시행: 구독 해지는 이제 가입만큼 쉬워야 합니다
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하루

I called the customer service line again, and once more a chatbot answered first. Sometimes you just want to talk to a person, don't you? This article covers the rule the EU set in a directive, giving people the right to ask for human involvement in online financial contracts, and the UK consumer group's call to extend that to energy and telecom as well. It also says that Korea's Artificial Intelligence Basic Act so far only requires notice that a service is AI. It's worth thinking together about whether asking for a human at a customer service desk is really a right we should take for granted. #소비자권리 #인공지능 #금융 theweple.com/insights/human-handoff-cha…

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theweple.com챗봇 대신 사람을 부를 권리, EU 금융권에선 이미 법이다 | 위플
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